Key Responsibilities
- Build and maintain lasting relationships with assigned customers and support day-to-day account management.
- Understand customer needs and recommend suitable technology solutions, products, and services.
- Participate in customer meetings, solution presentations, product demonstrations, workshops, and proof-of-concept activities.
- Identify opportunities to grow existing accounts through solution-based selling and value-added services.
- Prepare quotations, proposals, tenders, presentations, and other sales documentation.
- Work closely with Engineering, IT Operations, Product Support, Finance, and Project teams to deliver customer solutions.
- Support contract renewals, account expansion opportunities, project handovers, and post-project follow-ups to ensure customer satisfaction.
- Coordinate equipment rental activities, including customer enquiries, quotations, deployment, and returns.
- Maintain accurate records of customer interactions, sales opportunities, and account activities.
- Represent the company professionally at customer meetings, exhibitions, and industry events.
- Stay updated on products and technologies to better support customers.
- Perform other duties assigned by management.
Requirements
- Diploma in Engineering, Information Technology, Telecommunications, Computer Science, Electronics, or a related field.
- Minimum 2 years of experience in Account Management, Technical Sales, Pre-Sales, Solution Sales, Sales Engineering, or a similar customer-facing role.
- Knowledge or exposure to Radio Communications, 4G/5G Networks, Enterprise ICT Solutions, or Command & Control Systems is advantageous.
Job reference: 160778
Industry: Telecommunication
Brand Name: 02C3423
